Privacy Policy

Last Updated: January 2025

Nature Pools and Landscapes is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website naturepl.com.au, use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information: Name, phone number, email address, home address, and any details you provide when requesting a quote or contacting us.
Project Information: Pool size, design preferences, and site details relevant to your request.
Technical Information: IP address, browser type, device information, and usage data when you visit our website.
Cookies and Tracking: We may use cookies or similar technologies to improve user experience and analyze website traffic.

2. How We Use Your Information

We may use your information to:

Provide quotes and respond to inquiries.
Schedule consultations and deliver pool building services.
Improve our website, services, and customer experience.
Send updates, offers, and marketing communications (if you have opted in).
Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information only in the following cases:

Service Providers: With trusted contractors, suppliers, or service providers assisting in your project.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In connection with a merger, sale, or transfer of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or outdated information.
Opt out of marketing communications at any time.
Request deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us using our contact form.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

7. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.